Access Statement
We hope that the information below will be helpful, if you have any specific requirements which need to be discussed prior to your arrival then please do contact reception.
On Arrival
- Our car park has a designated disabled parking space.
- The main entrance is accessed by a short flight of 4 wide steps & has a handrail to the left hand side.
- There are 2 sloped accesses, one to the side of the hotel & one at the rear by the lift.
- The width of this doorway is 252 / 64cms.
- Our staff will be happy to help you with your luggage.
- The public areas of the hotel on the ground floor are all on one level and include the restaurant, bar-brassiere, toilets, main function and meeting room.
- There are no doors between reception, the restaurant or bar area.
- There is a disabled toilet on the ground floor close to the bar, restaurant & reception area.
- The reception desk is quite high but staff will be happy to check you in at a low level desk.
- If it would be necessary for you to have assistance in the event of an emergency please let our reception staff know prior to, or on arrival.
- Assistance dogs are welcome (as are any well behaved dogs)
- Our Restaurant and Bar Brasserie are both spacious enough to accommodate wheelchairs.
- We offer full waiter service, staff will offer assistance for the Buffet service at breakfast and for Conference lunches.
- Our Chefs are able to cater for most special diets, please let us know prior to your arrival to allow them to purchase any special foods
Ground Floor
- The Terrace Suite is the meeting and function room on the ground floor, this is fully assessable by wheelchair users.
- We have 14 ground floor rooms.
- One room has a wider access into the bathroom, a grab rail on the left hand side of the toilet and a wheel-under sink.
- We have 2 ground floor room with walk in shower, one double & 1 single.
First and Second Floors
- We have a lift to first and second floors but there are steps along some parts of the corridors.
- There are 3 rooms on the first & second floors with walk in showers.
Available on Request
- A Deaf Guard is available for guests who have hearing difficulties.
- Non-slip bath mats.
- A toilet frame.
- Large print menus are available on yellow paper & in large format.
- Pen grippers.
- Magnifying sheet.
- Bed boards.
- Foam pillows & low allergy bedding.
- Shower stool.
- Portable shower or bath grab handle.
